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2.1. New User Remote Setup

Welcome to Evergreen! 
 
I'm going to send you some instructions below to get you setup. If you have any questions or want to jump into a call, let me know.
 
How to setup Citrix (remote work desktop):
 
  1. Download Citrix for Windows or for Mac
  2. Once downloaded, open the application. It will ask you for a store URL, enter remote.evergeen.ca and click "Continue".
  3. It will now prompt for your login credentials. Enter your username (ascheuermann) and the password provided to you in your IT account information sheet. If it tells you that your password is expired, enter a new one that is at least 10 characters long with 1 uppercase, lowercase, number, and special character.
  4. Once logged in, you will see an icon of a computer monitor. Click it to open up Citrix. 
How to access the Q drive: 
  1. Inside Citrix, click the folder icon along the bottom toolbar. 
  2. A window will appear with several menu items on the left, select "This PC".
  3. You will see two storage drives, The one labeled "docs" is the Q drive where you will find all of our company resources. The other drive is your personal H drive that you can store personal documents in. 
How to open your email: 
  1. Go to https://www.office.com/ and sign in with your Evergreen email and the new password you entered from the Citrix setup. Note: if it doesn't work, wait 5-10 minutes as the new password may not have synced with our email system yet.
  2. Once logged in, click Outlook from the icons on the left side of the web page. 
How to access Teams: 
 
  1. Download Teams desktop app. 
  2. Sign in with your email and password.
If you have any questions or encounter any issues, please reach out.

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